Privacy Policy

1. Introduction

This Privacy Policy explains how LAUCHEY INTERNATIONAL TRADE LTD. (“Lauchey,” “we,” “us” or “our”) collects, uses, discloses and protects personal information when you visit www.lauchey.com (the “Site”), contact us, or purchase products. We are committed to protecting your privacy in accordance with applicable US privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

2. Information We Collect

We collect information you provide directly, including:

• Contact details: name, email address, phone number and mailing address.
• Order information: billing and shipping addresses, payment method details (processed by our payment processors) and order history.
• Business information: for wholesale inquiries, company name and business type.
• Communications: messages you send us by email, phone or the contact form.

We may also automatically collect limited technical information such as IP address, browser type and pages visited, to operate and improve the Site.

3. How We Use Your Information

We use personal information to:

• Process and fulfill orders, including shipping, returns and customer service;
• Respond to inquiries and support requests;
• Manage wholesale accounts and commercial relationships;
• Send order updates and, where you have opted in, marketing communications;
• Improve the Site, our products and services; and
• Comply with legal obligations and protect our rights.

4. How We Share Information

We do not sell personal information. We share personal information only with:

• Service providers such as payment processors, shipping carriers and IT providers who help us operate the business;
• Professional advisers where necessary to protect our legal rights; and
• Government authorities where required by law, regulation or legal process.

5. Cookies & Analytics

The Site may use cookies and similar technologies to remember preferences and understand how visitors use the Site. You can control cookies through your browser settings. We do not use cookies to identify individual visitors for marketing without consent where required by law.

6. Data Retention & Security

We retain personal information only as long as necessary for the purposes described in this Policy, to fulfill legal obligations, or to resolve disputes. We use reasonable administrative, technical and physical safeguards to protect personal information; no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights (CCPA / CPRA — California Residents)

If you are a California resident, you have the right to:

• Know the categories and specific pieces of personal information we collect, use and disclose;
• Delete personal information we have collected about you, subject to certain exceptions;
• Correct inaccurate personal information;
• Opt out of the sale or sharing of personal information — we do not sell personal information; and
• Non-discrimination: we will not discriminate against you for exercising any of these rights.

To exercise any of these rights, submit a verifiable request by emailing LAUCHEYINTERTRADELTD@outlook.com or calling 951-817-7452. We will verify your identity and respond within the timeframe required by law. You may also designate an authorized agent to make a request on your behalf.

8. Children’s Privacy

The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will delete it promptly.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Material changes will be highlighted where reasonably practicable. Continued use of the Site after changes constitutes acceptance of the updated Policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at LAUCHEYINTERTRADELTD@outlook.com, call 951-817-7452, or write to LAUCHEY INTERNATIONAL TRADE LTD., 1801 E Holt Blvd #1194, Ontario, CA 91761, USA.